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Membership Account Collections

Managing membership accounts is critical for maintaining the health of a gym, homeowner association or any other membership company. When you start seeing member account balances unpaid for more than 30 days the company bottom line begins to suffer. You’re in business to make money, not to offer free member services. Member accounts must be handled in a timely fashion to ensure the highest percentage of returning members. This is where we outperform the industry.

Using our in-depth understanding of the debt collection process and a team of debt collection specialists we will collect on delinquent membership fees and dues receivable. In many cases our collection efforts support your internal billing processes so you can save the relationship with your customer. Our personal collections experience and familiarity with the process of collecting on these non performing accounts enables us to show great results – faster and with a more successful collection rate than the rest of the collection industry.

We have a combined debt volume that allows us to staff our office with the best and most aggressive collection specialists available. We use the personnel resources, the latest technology and the proven effective methods to collect outstanding fees and dues. These are the keys to fast, effective collection of membership accounts.